IP & DMCA Policy

Nourvale respects intellectual property rights and complies with applicable copyright and trademark laws, including the Digital Millennium Copyright Act (DMCA) and equivalent legislation in Australia and the United Kingdom.

Nourvale is an independent online retailer. We source products from third-party suppliers and do not manufacture or design the products we sell unless we state otherwise on a product page. Third-party trademarks, logos, brand names, and designs remain the property of their respective owners and appear on our site for descriptive and identification purposes only. Their presence does not imply any affiliation, sponsorship, or endorsement.

Reporting an Intellectual Property Concern

If you believe that content or a product listing on nourvale.com infringes your copyright, trademark, or other intellectual property rights, please write to us at support@nourvale.com. A complete notice should identify the protected work or mark, include the exact URL or URLs of the material you believe is infringing, provide your full name, company name if applicable, mailing address, phone number, and email address, state that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law, confirm under penalty of perjury that the information in your notice is accurate and that you are authorised to act on behalf of the rights holder, and include your electronic or physical signature. We use notices that include these elements to investigate and act without unnecessary delay.

What We Do on a Valid Notice

When we receive a valid notice, we review the claim promptly and in good faith, investigate the matter carefully, and remove or disable access to the material where that is the appropriate step. We aim to resolve intellectual property concerns quickly and fairly.

Counter-Notice

If you believe material was removed or disabled in error, you may submit a counter-notice to the same email address. We will review counter-notices in line with applicable law and restore content only where it is appropriate to do so.

Good Faith & Transparency

We are committed to operating with integrity. We encourage open communication from rights holders and from our customers, and we work to reach fair resolutions whenever a concern is raised.

Contact for IP Matters

Company Name: Nourvale
Address: Buskåkersgränd 5, 66900 Nykarleby, Finland
Support Phone: +61 468 040 881
Support Email: support@nourvale.com
Monday to Friday | 9am – 5pm (GMT+10)

We aim to respond to your inquiries within 24 hours. Contact us on our Contact Page.